Privacy and
Cookies Policy

 

Last Updated: 20 April 2026

1. Introduction

This Privacy and Cookies Policy explains how Orexis Fresh Foods Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website: https://simplydelicious/ (the “Website”). We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. Data Controller

The data controller responsible for your personal data is:

Orexis Fresh Foods Ltd
54b Minerva Road, Park Royal, London, NW10 6HJ
United Kingdom
Contact Email: hello@simplydelicious.co.uk.

3. Data We Collect and How We Use It

We only collect minimal personal data necessary to provide our services and improve website performance:

  • Contact Form: If you contact us via the form, we receive your name, email address, and the content of your message. This data is not stored in our website’s database; it is sent directly to our email server to enable us to respond to your enquiry.
  • Automated Technical Data: We collect information about your equipment, browsing actions, and patterns through Google Analytics and cookies (see Section 4).

4. Cookies and Tracking Technologies

Our website uses CookieBot to manage your consent. Cookies are small text files placed on your device.

  • Necessary
    Essential for the website to function (security, basic WordPress features).
    Duration: Session / Persistent
  • Statistics
    Google Analytics: Helps us understand traffic patterns and site usage (anonymous).
    Duration: Persistent
  • Marketing
    Used by Instagram/Meta to track interaction with the integrated social feed.
    Duration: Persistent

Your Choices: You can change or withdraw your consent at any time via the CookieBot declaration link available on our website.

5. Third-Party Services

  • Google Analytics & Search Console: Used for basic traffic analysis. We have configured these tools to ensure your IP address is anonymized.
  • Instagram Feed: Our website displays a live Instagram feed. When you view this feed, Instagram (Meta) may collect your IP address and use cookies to track interaction.
  • Hosting: Our website is hosted on servers that comply with standard security protocols.

6. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: For non-essential cookies (Statistics/Marketing) managed via CookieBot.
  • Legitimate Interest: To respond to messages sent via the contact form and to maintain the security and functionality of our website.

7. Data Retention

  • Contact enquiries: We keep your emails only as long as necessary to resolve your request or for the duration of our business relationship.
  • Analytical data: Google Analytics data is retained according to Google’s standard retention policies (typically 14-26 months).

8. Your Rights (UK GDPR)

Under the UK GDPR, you have the following rights:

  • Right of Access: Request a copy of the data we hold about you.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request that we delete your data.
  • Right to Object/Restrict: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw cookie consent at any time via CookieBot.

To exercise these rights, please contact us at hello@simplydelicious.co.uk.

9. Data Security

We have implemented appropriate security measures, including SSL (Secure Sockets Layer) encryption, to protect your data from unauthorized access, alteration, or disclosure.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Please check this page regularly.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.